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Workshop: Design Research Tools: Empathy, Observation and Deep Listening

Design thinking strives to put people at the heart of solutions. Before finding and providing solutions, we need to know as much as we can about the people who will be ultimately impacted. In order to do this, we need to really understand who those people are, what they are struggling with and what they need. We need to understand the problem from their perspective. How do we overcome our innate biases and assumptions? Honing design research skills can help. In this workshop we will lean on the design research tactics of empathy, observation and listening in order to get a deeper understanding of people we are ultimately trying to help.

Contact us for details and pricing.

This workshop is offered to organizations and companies. It is designed to help people better understand themselves and better understand those around them with the goal of helping to develop higher functioning team and collaboration skills.

Design thinking strives to put people at the heart of solutions. Before finding and providing solutions, we need to know as much as we can about the people who will be ultimately impacted. In order to do this, we need to really understand who those people are, what they are struggling with and what they need. We need to understand the problem from their perspective. How do we overcome our innate biases and assumptions? Honing design research skills can help. In this workshop we will lean on the design research tactics of empathy, observation and listening in order to get a deeper understanding of people we are ultimately trying to help.

This workshop is practical with tangible outcomes and is designed to be inclusive, embrace diversity and increase empathy.

This is a participatory and activity-based 90-minute workshop. Come and learn the basics of Design Thinking. 

Workshop overview:

    • Topic: overview 
    • Interactive activities
      • Observation activity – look at images and describe what you see
      • Deep listening activity – 60 second listening; tell a story; 
    • Group discussion
    • Summary

Who should attend:

Professionals, students or others who are looking for new creative problem solving approaches. Anyone looking for new approaches to business solutions that revolves around people.

Benefit:

  • New perspective on problem solving
  • How to use empathy in business development
  • Improve your listening and collaboration skills