Communication is an important skill to have in the workplace as it allows you to effectively express your ideas with your coworkers. When mastered, it also allows you to better understand your coworker’s ideas and learn to capitalize on them. It is a skill that I possess, as I’m a great listener, and I’ve developed my skills in idea expression over my work life.
The most notable time in which I used effective communication was when I was managing a retail store. The previous manager had just been fired and left us without a clear path. By effectively communicating and listening with my coworkers, we created a plan to keep the store running. I used ideas that were previously rejected by the last manager to improve store selling and cleaning techniques.